Power-Up status

Incident history

Outage SendBoard unavailableDegraded slow or delayedThird party caused by a providerMaintenance planned work

2026

1. 2 June 202608:15–09:45 UTC
   Degraded1 h 30 min

   Inbound email processing delays

   SendBoard experienced temporary inbound email processing delays. Some Trello cards were created before their email content appeared, but inbound emails were queued and no emails were lost. A separate deployment issue briefly prevented email threads from opening on cards. Service was restored shortly afterwards, and a small number of anomalous emails were reviewed.

2025

1. 18 November 202511:48–14:42 UTC
   Third party2 h 54 min

   Cloudflare outage

   A global internet provider (Cloudflare) experienced a significant outage resulting in intermittent access to the SendBoard Power-Up. Inbound emails were queued and processed once systems were restored.

2. 13 November 202505:00 UTC
   Maintenance10 min

   Maintenance

   SendBoard was offline for maintenance for 10 minutes.

3. 20–21 October 202509:56 – 05:24 UTC
   Third party19 h 28 min

   Trello outage (AWS us-east-1)

   Trello experienced a major outage caused by an AWS (us-east-1) incident affecting Atlassian Cloud infrastructure, including the Trello API used by the Power-Up. During this time, SendBoard users may have seen delays or errors with use of the Power-Up. Service was fully restored once AWS resolved the underlying issue.

4. August 202511:46 UTC
   Outage25 min

   SendBoard unavailable

   SendBoard was unavailable for 25 minutes.

5. 29–30 July 202520:54 – 06:24 UTC
   Outage± 9 h 30 min

   Server infrastructure issues

   SendBoard was inaccessible due to unexpected server infrastructure issues. Inbound emails were queued and processed once systems were restored. No outbound emails were sent during this time.

2023

1. 7 November 2023From 05:00 UTC
   Degraded

   Email processing delays

   Temporary processing delays with some inbound and outbound emails.

2. 22 October 202304:00–04:30 UTC
   Maintenance30 min

   Scheduled maintenance

   Scheduled maintenance was carried out successfully.

3. 13 September 2023From 01:00 UTC
   Degraded± 5 h

   Slow access and send errors

   SendBoard users experienced intermittent or slow access to the Power-Up, with occasional errors trying to send emails.

4. 8 August 2023From 04:00 UTC
   Outage± 55 min

   Database maintenance issue

   SendBoard was unavailable due to an unexpected issue encountered during scheduled database maintenance by Amazon RDS.

5. 2 July 2023From 04:00 UTC
   Maintenance± 45 min

   Scheduled maintenance

   SendBoard was intermittently unavailable during scheduled maintenance.

6. 2 April 2023From 04:00 UTC
   Maintenance± 20 min

   Scheduled maintenance

   SendBoard was offline for scheduled maintenance.

7. 10 March 2023From 08:30 UTC
   Degraded1 h 30 min

   Email processing delays

   Temporary processing delays with some inbound and outbound emails.