Lightweight ways to customise Trello
Seven simple ways to customize Trello, so your boards stay clear, fast, and easy to run.
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Automate emails in Trello based on due dates
Automate emails from Trello based on custom dates, so that your team can stay on top of follow-ups, reminders, and updates.
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Trello's hidden automation features! [Complex pattern matching]
Learn how to use pattern matching with regex and wildcards in Trello to create more complex automations for your email workflow.
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The Complete Guide to Trello Automation in 2026
Butler rules, buttons, scheduled commands, and recipes to set up today.
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Top 10 Trello Power-Ups for support teams in 2026
Get inspired and streamline your Trello help desk with our top 10 list of Power-Ups for customer support teams in 2026.
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6 nifty ways to use video in your Trello email workflow
We explore 6 ways to use video in your email workflow to connect with your team and clients in a more engaging way.
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How to use the Trello API to automate your emails
Do more with email automation in Trello! Use the Trello comment API to automate your emails and replies with SendBoard’s Email for Trello Power-Up.
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How to build team-specific workflows with Email for Trello
Customize Trello workflows to suit the teams in your organization – and integrate email alongside your to-dos with the Email for Trello Power-Up.
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Improve first response time without hiring more agents
Discover our top Trello tips, templates, and automations to help your customer support team ensure fast email replies.
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5 automations every support team should set up
Work smarter, not harder with email automation in Trello! Streamline your customer support workflow with our top 5 automations for help desk teams.
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Making team email efficient: Best practices with Email for Trello
Running a shared inbox with Email for Trello? Discover our best practices and actionable tips to help your team streamline their email communication.
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Why Trello is the ideal tool for small businesses
Transform your small business with Trello and the Email for Trello Power-Up! Organize daily ops, handle customer emails, and manage projects in one visual hub.
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How to merge duplicate support tickets in Trello (without losing context)
Use the Email for Trello Power-Up to merge duplicate Trello cards, and keep your help desk organized.
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Level up your help desk workflow with the new Trello and Email for Trello
Combine Trello’s new features with the Email for Trello Power-Up, and give your help desk team collaborative superpowers.
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Bridge the gap: How to use Email for Trello and the Jira Power-Up for smoother collaboration
Combine Email for Trello with the Jira Power-Up so that you can keep customer-facing teams in sync with your development team.
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New Trello feature: Mirror cards across boards
Trello’s card mirror feature lets you sync updates on a card across multiple Trello boards. Here’s how to use it for better collaboration.
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A complete guide to using Trello as your business operating system
Whether you're managing projects, CRM, customer support or finances, we show you how transform Trello into the central hub that keeps your business running smoothly.
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5 ways to improve your customer support with contact management in Trello
Unlock your customer support potential with Email for Trello! Here's how strategic contact management can help your support team provide better service.
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How to manage (tricky) issue escalation in Trello
Use Kanban and task triage to help your team navigate tricky issue escalation calmly and effectively
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How to set up a triage board in Trello
With clear priority levels and automated processes, a triage board can help you navigate urgent tasks with ease, ensuring a more productive workflow.
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10 ways to become a customer success hero in Trello
Connect your support inbox to Trello to quickly reply to emails, process help tickets, and collaborate with your customer service team.
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How to use swimlanes for your help desk workflow
Swimlanes are a powerful visual tool for organizing your Trello board. Here’s how to use them for a more streamlined help desk workflow.
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Transform Your Helpdesk with Free Kanban Board Software
Discover how to capitalize on free Kanban board software to improve productivity and enhance your helpdesk management.
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Kanban: The Secret Weapon for Your Help Desk
Find out how implementing Kanban can drastically improve your help desk operations and ultimately bolster customer satisfaction.
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Revolutionizing Your Email Help Desk with Kanban
The efficiency of your email help desk is integral to your business! Boost your productivity with Kanban, a unique method for workflow management.
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Utilizing Kanban Boards for Efficient Service Desk Management
Managing a service desk can be challenging, especially when dealing with a high volume of customer requests — Kanban can help.
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Managing Inbound Queries: The Power of a Kanban Service Desk
Implementing and optimizing a Kanban service desk to streamline inbound query management can improve response times and enhance the overall quality of service.
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Improve Your Service Desk Performance with Kanban
Kanban can become an invaluable tool in refining your service desk operations. We take a closer look at using it for handling customer inquiries and issues.
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Leverage Kanban for Streamlined Helpdesk Management
Prompt responses, effective task management, and consistent high-quality service are essential to helpdesk management. Here’s how Kanban can help.
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Why Kanban is the Best Tool for Helpdesk Management
Use Kanban to monitor ticket flows, identify customer service areas that require improvement, and make data-driven decisions for customer success.
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Lean Kanban: A Paradigm Shift for Helpdesk Operations
The Lean Kanban methodology is a powerful tool that can help you revolutionize the way you manage your helpdesk operations.
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How Kanban Swimlanes Enhance Helpdesk Operations
Actionable insights on how to integrate Kanban swimlanes into your small business to optimize helpdesk operations.
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Helpdesk and Kanban: Best Practices for Success
We unpack the best practices for implementing a Kanban helpdesk for your customer service team, for better transparency and collaboration.
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10 Best Practices for Implementing Kanban in Helpdesk
Discover our top 10 best practices for implementing a Kanban service helpdesk, so that you can foster transparency and collaboration in your team.
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The Ultimate Kanban Template for Help Desk
We show you how to find a Kanban template for your help desk operations and learn how to customize it to suit your business.
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10 Email Templates For Your Kanban Helpdesk
Use email templates in your Kanban helpdesk system to improve communication, save time, and promote transparency and collaboration.
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How to Implement Kanban for Customer Service
Kanban can significantly enhance your customer service operations. Learn how to implement Kanban into your customer service helpdesk.
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Managing Ticketing Workflows With Kanban
Small businesses are increasingly using the Kanban system to manage their workflows because of its simplicity, adaptability, and effectiveness.
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The Benefits of Implementing Kanban in Your Helpdesk Workflow
Managing the ebb and flow of service requests in a helpdesk can be a daunting task, but a Kanban approach can help to streamline this process.
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5 Trello boards for your business in 2024
Make Trello the hub for your business in 2023. Here are 5 essential Trello boards to transform your business workflows.
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5 steps to master your shared inbox
Finally take control of your inbox! We take a look at five quick ways to apply inbox zero to your shared email address.
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How to create an email help desk in Trello
Transform your shared inbox into a shared workspace with Email for Trello! Stay organized, respond faster, and keep customers happy.
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How to connect a contact form to Trello
If you’re receiving emails or help tickets in Trello through a third-party contact form, make sure nothing slips through the cracks!
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4 ways to harness the power of Kanban for email
Kanban has become one of the most popular agile methodologies. Here are 4 powerful ways to improve your team’s email workflow using Kanban.
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Share the load: Connect a shared email inbox to Trello with SendBoard
The Email for Trello Power-Up by SendBoard transforms your shared inbox into a shared workspace, so that your team can collaborate on email.
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How Codeo uses Trello and SendBoard for customer support
The team at Codeo use Trello and SendBoard to keep email organised, collaborate effectively and offer top customer support – all while working remotely.
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5 Reasons your Small Business should use Email Help Desk Software
Unleash your teams full potential with an email help desk - automated workflows, team collaboration, lifecycle tracking and improved customer experience.
Read More: 5 Reasons your Small Business should use Email Help Desk Software
Why we built an email helpdesk in Trello
Although millions of teams use tools like Trello, Basecamp, or Asana to collaborate and get work done, work often starts and ends with a plain old email.
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